Starbucks close every store in the United States that day at 5 pm. It was intended for all the partners to come in to the store and have a meeting. This meeting discussed a more innovative way to interest the customers in our coffee. This meeting was based on customer views. Things discussed:

To make the quality of coffee and espresso better.

Espresso shots are not to be puled only by 2, and they take longer to be made. It went fom 13 to 17 seconds on an average. This would enable the shot to be more pure.

The shots have to be poured into shot glasses before they are put into a cup. This enables the bar crew to inspect every shot and make sure that every rink they make is at the top of the line for the customers that Starbucks serves.

There is absolutely no re-steaming of the milk. One milk pitcher per drink. Discard the rest and steam more milk for the next drink.

Provide five star legendary service to the customers of Starbucks

and a lot more ….

After the meeting, the stores were cleaned up thoroughly and ready for the new day, new week, and new experience for the people Starbucks serves.